Course work Essay Example | Topics and Well Written Essays - 3000 words

Course work - Essay Example A 360-degree feedback method is a multi rater system where there are many (or, multi) raters for every individual. Each employee is evaluated with the help of feedback from himself, his or her peers, subordinates, the customers and the managers or superiors â€Å"the systematic collection and feedback of performance data on an individual or group, derived from a number of the stakeholders in their performance† (Morgan, Kannan and Cullinane, 2005, p.644). Thus the feedback comes from everyone around the individual and therefore forms a full circle. This shows an evaluation done from multiple perspectives and helps the employee formulate his own targets for self development. Thus, in the 360-degree feedback mechanism the operation is performed with the worker at the center and the motivation is improvement of his or her performance within the organization. Three basic categories of employees can be distinctly identified by this feedback system. Superkeepers are those candidates who exceed the expectation level to a great extent; they are categorized as the best. Then come the Keepers who also exceeds the level of expectation to some extent and lastly the Solid Citizens who just somehow meet the expectation level. (Berger, 2003, p.120) This method in fact serves the crucial means of bringing about personal development and self awareness instead of a straight performance evaluation. In 2002 itself the system was adopted by about 90 percent of the Fortune 500 companies. (Linman, n.d.) Like any other tool the implementation of this process needs to take certain factors into consideration in order to make its implementation fruitful. Any evaluation tool has its pros and cons but what matters ultimately is the final outcome it generates provided all the necessary pre conditions are maintained. The paper argues using logos (logical facts or the truth) and ethos (evidence)